Outsourced Help Desk Support – lower costs, more flexibility and less hassle

In this Friday briefing, Roux Visser, Director of TrippleThree Global will outline a flexible outsourced help desk solution that will provide your end-users with high quality IT support, when they need it, with less management hassle and at much lower cost.

This solution can be scaled to suit your requirements. This might be FTEs who really understand your business, or it can be supplementary support such for out of business hours, during planned leave or when helpdesk staff are sick.

The presentation will include current pricing options and practical examples to show you how you can augment (rather than replace) your existing helpdesk with an outsourced solution that delivers level 1 / level 2 support, such as:

• Windows Desktops, User Account support
• Windows AD/Domain support
• WIFI / Networking support & troubleshooting
• Basic security, MFA, password resets and access permissions
• App Support and Troubleshooting

Access to Sponsored Events

All events are free of charge. A condition of attendance is that you allow your contact details, including phone and email to be shared with the event sponsors.