Deploying an AI Chatbot for SharePoint
As with most AI chatbots, the primary use case is to provide internal support to staff much more efficiently, and at a much lower cost because instead of calling a help desk (IT, HR, Ops, etc), your staff can just click on a button in Teams or any other MS application, ask the bot a question and instantly get the information they need from SharePoint.
During the briefing, we will demonstrate the key benefits of this “SharePoint Bot”:
- Advanced simplicity because this bot is uniquely able to vectorise your documents at rest within SharePoint rather than sync the documents to a vector store like Pinecone. This results in no data movement or additional storage costs.
- SSO Enablement: Because all the components of this solution stay within the Microsoft tech stack, SSO is enabled by default. This makes it very easy to grant and revoke access using Entra ID.
- Learning feedback loop for knowledge base gaps. If the Bot is unable to answer a question, it will send you an alert so you can update the knowledge base, which is just a case of uploading a new document to SharePoint.
- Superior search capabilities in comparison to Copilot Studio as it uses Azure Search with semantic vectorisation and chunking
- Competitive pricing because unlike other solutions that access SharePoint, you do not need to purchase an upfront per person Copilot subscription in excess of A$500 per year.
PARTICIPATING ORGANISATIONS
Epic Assist + Fittech Studios + Uniting NSW/ACT